What You Need To Know About Using Apps For Taxi Services

Posted on: 20 April 2015

There are several taxi companies that are utilizing apps as a way to reach out to customers and find a new customer base. These apps allow you to pay for your taxi service from a debit card, credit card, or online payment method and find the nearest service available in your location. Though this process seems simple enough, there are a few things you should know about using the app versus calling a traditional taxi service.

Storing Payment Information

When you download many of the apps used by these taxi services, you will have to store payment information in order to use the app. This is to ensure that payment is available and ready at the time you make your request. If this is uncomfortable for you, you can opt to use a prepaid gift card or debit card that can be reloaded anytime. This will help keep your bank and credit information safe, while still giving you the option to use the app.

Your Ride May not Be Nearby

One key point to remember when you use this type of service is that your ride may not be as close as the app thinks they are. This can be due to several reasons. For example, they may have recently dropped off a passenger and the GPS system hasn't updated their new location. This doesn't mean you can't get a ride. It does mean it may take slightly longer than your expected wait time shows.

Safety First

If you have never used an app based taxi service, you may feel a bit nervous or scared. This is due to the driver using their own personal vehicle rather than a traditional taxi. When in doubt, always think of your safety first. If at all possible, have a friend go with you. Usually if you are arriving at the same location, the fee is per ride not per passenger. This does change slightly depending on which company you use, so you will need to check with them prior to scheduling the ride. Also, let someone know what service you are using and the driver's name or driver number if possible. Remember to call when you reach your arrival spot.

When in doubt about using an app based personal driver taxi service, keep to the traditional method. Call a taxi company in your area for traditional pick-up. If you have any questions about using app based taxi services because you are moving to a new town or you plan on using one for transportation to and from an event, contact the company and get the answers you need before you schedule a ride. (For more information on specific taxi services, contact one such as White Top Cab Company or another company)